Evaluating DPDP compliance platforms? Download our checklist to evaluate every vendor on a common baseline

Usually both, for different jobs.

A consultant or auditor tells you where you stand today: which consent flows, notices and data practices are non-compliant. A platform is the software your compliance runs on every day after that: it collects consent, handles requests, retains and deletes data, and responds to breaches.

The audit finds the gaps. The platform closes them and keeps them closed.

No. A Consent Manager is an intermediary registered with the Data Protection Board under Rule 4 of the DPDP Rules, 2025. It helps individuals manage their consents across many companies. It handles only consent, not retention, deletion, breach notification or your other obligations. DPDP compliance software is what your organisation uses as a Data Fiduciary to meet those obligations, and it needs no registration.

Create a checklist of features you need and use the same checklist for every vendor. Ask them to show you each feature in a demo, not just tell you about it. Press hardest where platforms differ most:

Then check their credentials: certifications, live enterprise deployments and regulatory expertise.

Yes. As per Section 8(7) of the DPDP Act you have to erase personal data when consent is withdrawn or the purpose is no longer served, unless you need to keep it to comply with a law. Where a regulator or law requires you to retain data, you can retain it for as long as the law requires and only for that purpose. Consentin applies these rules for each purpose and each system, so data is never deleted earlier than a rule allows.

No. Consentin sends each instruction through the system's own API, and the confirmation is written back automatically. For systems your own team prefers to handle, such as a core banking system, the instruction goes to that team, and they close it with proof attached. Either way, every action is recorded against the ROPA record.

Implementation and ongoing support. The vendor should deploy the platform and connect it to your CRM, core banking and LOS systems. Ask for:

The pricing is usually calculated per consent, per data principal or per volume of data, or as a flat annual fee. Per-unit pricing may look cheap at pilot volumes but prices increase with every customer you add, so evaluate costs at your full volume before comparing vendors. Consentin offers a free plan of 3,000 consents a month for low volumes or live pilots.